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Smart queue management

End the chaos of waiting lines.

PILA turns crowded counters into a calm, organized flow - virtual tickets, a live Now-Serving display, thermal printing, and SMS notifications, all branded to your business. Explore the overview below and try the interactive preview.

No app for customersUpdates in real timeSet up in minutes

Everything you need to manage the queue

One system from the moment a customer arrives to the moment they're served.

QR take-a-number

Customers scan your branch QR and pick a service - no app, no paper, no crowding at the counter.

Now-Serving display

A live, branded board calls customers to the right counter - with an optional ad / media slideshow.

Thermal ticket printing

Run a kiosk that prints a physical ticket on a 58mm thermal printer the moment a number is taken.

SMS notifications

Text customers when their turn is near so they can wait anywhere and come back right on time.

Multi-counter teller console

Each counter gets its own console to call, serve, and complete tickets - independently, in real time.

Branded & isolated

Your logo, name, and colors across every screen - and your account is fully isolated from every other business.

How it works

  1. 1

    Scan & pick

    A customer scans your branch’s QR code (or takes a printed ticket at a kiosk) and chooses a service.

  2. 2

    Step away

    They get a ticket number and are free to wait anywhere - no lining up. An optional SMS pings them when it’s near.

  3. 3

    Get called

    Your teller calls the next number; the Now-Serving board and the customer’s status page update instantly.

  4. 4

    Served

    The customer is served and completed - and the queue keeps flowing without the chaos.

Try the interactive preview

Tap a service on the left, then run Call nextServeComplete on the right.

yourbusiness.pila.app
Interactive sandbox - nothing is saved
Take a Number

What a customer sees (via the QR link).

Pick a service to get a ticket

Now ServingLive preview

Counter 1

-

Available

Counter 2

-

Available

Waiting: 0

Queue empty
Teller Console

What your staff operates.

Counter 1idle
Counter 2idle

Call nextServeComplete, then the board updates live.

This is a simplified preview - a representation of how PILA works, not the full product.

Built for any counter

Anywhere people line up to be served.

Clinics & hospitalsBanks & financeGovernment officesPharmaciesRetail & service centers

Ready to get started?

Pick a plan and you'll get a one-time activation code to set up your account in minutes.